Licentia Franchise SA

CERTIFICATE OF ACCEPTABILITY

WHAT IS A CERTIFICATE OF ACCEPTABILITY?

A Certificate of Acceptability (COA) is a statutory requirement for businesses involved in the handling of food intended for human consumption. It confirms that the premises meets the prescribed hygiene and safety standards.

The certificate is issued in terms of Regulation R638 of 2018 under the Foodstuffs, Cosmetics and Disinfectants Act 54 of 1972 and is required for lawful operation.

WHO THIS APPLIES TO

FOOD PREPARATION & SERVICE

Businesses involved in the preparation and sale of food for immediate consumption.

Examples:

RESTAURANTS & TAKEAWAYS

CAFéS

CATERING BUSINESSES

FOOD TRUCKS

RETAIL FOOD OUTLETS

Businesses selling food products directly to consumers.

Examples:

SUPERMARKETS

SPAZA SHOPS

DELIS

BAKERIES

butcheries

OUR CERTIFICATE OF ACCEPTABILITY SERVICES

NEW APPLICATIONS

A new business trade licence application is prepared, submitted, and managed to secure municipal approval for lawful operation.

AMENDMENTS & UPDATES

Changes to premises, ownership, or food activities are processed to obtain updated certification.

INSPECTIONS & READINESS

All requirements are identified to ensure the premises meets health and hygiene standards prior to inspection.

MUNICIPAL LIAISON

All communication, submissions, and follow-ups with Environmental Health departments are handled.

RENEWALS & COMPLIANCE CHECKS

Renewals and compliance requirements are managed to maintain validity and ensure continued adherence to hygiene regulations.

COMPLIANCE REQUIREMENTS

Businesses must comply with prescribed hygiene and food safety standards, including:

IMPORTANT NOTICE

A Certificate of Acceptability is issued to a specific premises and is non-transferable. Any change in ownership, location, or food handling activities requires re-application and inspection.

Certificates remain subject to ongoing compliance and routine inspections by Environmental Health Practitioners.

Failure to comply with prescribed standards may result in suspension or withdrawal of the certificate.

GET YOUR CERTIFICATE OF ACCEPTABILITY FINALISED

Whether starting a new food-related business or ensuring compliance with health regulations, Licentia manages the full process.